COVID-19 Response

We will continually provide up to date information and resources related to COVID-19, including the plan we have in place to protect the health and safety of our residents.

Protecting our Residents

At the Residence at Littledale, our mission is to enhance lives with the best possible care. Our high standards are reflected in everything we do. Now, more than ever, we are taking exceptional measures to build a safe community for our residents. Using best practices in senior living, we are implementing the following precautions to keep everyone safe:

1. Following public health requirements.
   With guidance from public health authorities, we will implement protocols to balance resident and employee wellness and safety. Through constant communication, our management team ensures that our plan is current with public health guidelines to prevent and control COVID-19 in our building.
2. Monitoring.
   Residents and team members will be observed daily for typical and atypical signs and symptoms of COVID-19 and other illnesses.
3. Protective measures for team members.
   Everyone is encouraged to practice frequent hand washing, avoid touching their face, limit contact with others and maintain physical distancing by staying at least 2 m (6 ft.) from another person. In addition, the Residence will implement the following protective measures for residents and employees:
   1. COVID-19 focused infection control training.
   2. Staffing plan to address hours of work, absences due to illness, and other public health declarations for work restrictions.
   3. Cohorting to limit client-employee interactions.
   4. Personal Protective Equipment (PPE) requirements while at work.
   5. Isolation requirements in the event of a suspected case in the facility
4. Facility Access: Visitors, Future Residents and Service Providers
   We understand that visitor restrictions are difficult for residents and families.

   For client and employee safety, a No Visitor policy will be implemented when COVID-19 is active in the community. Virtual visits such as telephone, video, email, and closed window visits will be the preferred

   There will be no tours or new admissions when COVID-19 is active in the community.

   We have developed strict protocols for the procurement and delivery of essential supplies for the Residence.

   We will continue to keep residents, families and employees informed of changes to government directives for visiting procedures at the Residence.

   When restrictions are eased in the community and if visitors are permitted, they will be limited to a designated list and if possible, will be family members or individuals who are essential to the wellbeing of the resident.

   The following measures will be implemented:

   • Visits will be scheduled in advance in designated visitor areas.
   • Hand hygiene will be frequently practiced.
   • Visiting areas will be disinfected between visits.
   • All visitors will be required to wear a surgical/procedure mask. If they do not have a mask, one will be provided.
5. Screening
   Prior to entering the Residence, individuals will be screened. This process includes temperature checks and travel history declaration. Contact tracing information is also required. All visitors will be required to sign in and out and must have a reason for visiting.
6. Infection prevention and control measures.
   Symptomatic residents, or those at risk for exposure, will be isolated with droplet/contact precautions. PPE including a mask, gown, gloves and eye protection will be required for employees supporting affected residents.

   In addition to routine cleaning and disinfection, we will have an enhanced daily cleaning protocol to thoroughly sanitize high-touch surfaces such as doorknobs, handrails, elevator buttons, etc.

   The Residence has individual resident suites with private bathrooms and an individually controlled air exchange system that circulates clean air hourly.

7. Physical distancing for meals and activities while balancing social wellbeing.
   Our team is cognisant of our residents’ social wellbeing and will continue to find creative and innovative ways to keep residents engaged.

   Where and when possible, we will utilize our enhanced outdoor spaces and grounds for resident leisure activities and events.

   In the event of an outbreak at the Residence all common areas will be closed, including dining rooms, the bistro, gym, lounges, chapels, multipurpose room, etc. Foodservice and supply will be maintained during an outbreak ensuring safe, nutritious and uninterrupted meals for all residents. There will be options for in-room dining service and the purchase of grocery items from our kitchen.

   As of August 4, 2020, most seniors’ residences in Newfoundland and Labrador have reopened common areas and resumed activities in a safe way that respects physical distancing and precautions.

   The comfort and safety of our residents and staff is important to us. Please contact the Residence to discuss any questions or concerns you have about our COVID-19 response.